Snowflake Queries Timing Out When Run Through Retool

We are running into an issue where when we query Snowflake via retool, the queries timeout. However, if we run the same query directly on Snowflake it runs in less than 1 second. Has anyone come across this?

Hey! In case anyone else is tracking this thread, I just want to circle back here and mention that this seemed to have been an issue on our end that should now be resolved!