Playing sound on mobile not working - web apps

[bg1900]

Hi all,

Is anyone else able to get the utils.playSound feature working on web apps when used on an iPad?

I cannot get it to work on any iPhone or iPad device that I have tried it on so far.

Just trying to work out if this is a bug or a me thing!

Thanks!

[Paulo]

For anyone following this thread, here is how to do this:

How to handle base64 audio?

The utils.playSound API supports base64 audio now. Try something like utils.playSound('data:audio/mpeg;base64,SUQzAgAAAAAQP1RUM...AAA') Unfortunately can't share the entire string due to message size limits but if you need it, DM and I can try different formats. If you are on iOS make sure the MIME type is accurate or it will not work. Every other platform seems to do type sniffing.

However, we currently have a bug preventing the audio from playing on the mobile device.

How to handle base64 audio?

I was able to reproduce this issue both on Cloud and Self-hosted v3.52-stable, we created the bug report. We'll update you here when it's fixed.

We'll update you here when this is fixed.