Photo upload issue in offline mode

Mobile
,
1

Hi! I’m using the mobile version of Retool in offline mode, and I use S3 for photo uploads. Until last week, everything was working perfectly, but now I’m unable to upload photos while in offline mode. Interestingly, photo uploads work fine in online mode.

When trying to upload a photo via the integrated S3 query in Retool, I encounter the following error:
'upload_attachment failed (0.033s): Cannot read property
'indexOf' of undefined from upload_attachment response (upload_attachment)
in upload_attachment.trigger)
in upload_job_attachment.trigger)
in save_attachment_button click event handler (save_attachment_button)'
Could this issue be related to the Retool version I’m using? Would updating Retool potentially resolve this problem?

Thanks in advance for your help!

2

hey @someuser ,

can you share which version of Retool app you are using ?

3

Hi, currently our team use this version: "Retool version 3.77.0"

4

@someuser,

is "Retool version 3.77.0" the editor version or mobile app version ?

Can you try newest version in the app store/ play store ?

5

Check Retool’s changelog, validate query configuration for offline mode, and consider updating Retool or contacting support for assistance.

6

We use "Retool version 3.77.0" the editor version, for the mobile I use the latest that I can donwload on app store(3.119.0 version for mobile)