Need Help! Troubleshoot Connection Issues with SAP and Retool Databases?

Hi everyone,

I’m currently facing some challenges with connecting Retool to our SAP databases and could really use your expertise. We’ve been experiencing intermittent connection issues and error messages that are impacting our workflow.

Has anyone dealt with similar issues? What are some effective troubleshooting steps or solutions for resolving connection problems between SAP server and Retool databases?

Any advice on configuration settings, best practices, or common pitfalls to avoid would be greatly appreciated. Your insights could really help in getting this sorted out quickly!

Thanks in advance for your help!
Jonathan Jone

Hi @jonathanjone,

Thanks for reaching out! Could you please post some screenshots? What are the error messages?

Was it working previously?

Linking our SAP docs as well

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I haven't been able to locate your Retool account based off of your email here on the forum. Are you self hosting Retool or using Retool Cloud?