Good day,
We are experiencing issues with logging in for a couple of members of our company.
They were part of a test group, that was added to a test team on ReTool.
After the test was done and I've terminated their accounts (not visible as members), we were supposed to start a new production team. However, when they want to login, they are told that they are member of an existing team, and therefore cannot join any more.
I went as far as to fully delete the whole test team account, and the error remains.
Has anyone experienced anything similar?
Cheers,
Nenad