I have a lot of bugs on the mobile app that I can’t seem to reproduce in Retool Editor

💬 Mobile
1

  1. My goal: I am building mobile applications on Retool to connect to my Airtable database. All the logic works perfectly in the Retool Editor after extensive testing.

    However, completely at random, I occasionally experience inconsistent behavior and bugs that occur more frequently on the live application:

    1. A checkbox that is supposed to make a button appear, but once out of fifty times, it doesn’t display it, forcing me to close and restart the application.

    2. An application that allows me to scan a QR code which, at times, does not work (pressing the button does nothing).

    I don’t get any error messages in my builder, which leaves me completely lost regarding the origin of these occasional bugs. This happens quite often and makes it difficult to use the applications professionally.

    I have videos that I can share, as I have little visibility into where the error is coming from. Is this a mistake in my logic or an actual platform bug?

  2. Additional info: Cloud, Screenshots

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    Capture d’écran 2026-04-10 à 16.10.59
    Capture d’écran 2026-04-10 à 16.10.591680×1242 178 KB

Thank you very much for your help. :slightly_smiling_face:

4

Hey @la_cleanique welcome to the Community! :waving_hand:

Thanks for reporting these and sending the screenshots, few clarifying questions!

  1. Which device and OS are you seeing these on?
  2. What version of the Retool Mobile app are you running?
  3. For the checkbox/button issue, if you can share a screenshot of how it's wired up that would be helpful to debug!
  4. For the scanner: do you have more than one scanner component in the app, across different screens or tabs?
5

@la_cleanique can you provide the app JSON, so our engineering team can look into this?