How to fix my license?

App Building
1

Hi, I recently did a Retool Enterprise evaluation and returned to the Startup plan.

I am getting a message that the app cannot be edited because the trial has ended. But I have purchased a Startup license, so the app should be editable.

I think it's a side effect of changing the license. Is there any way to fix this?

2

Hey @timkim, If you haven't already, can you write into Support directly about this issue?

3

This was resolved by migrating apps to a new fresh server.

But some time ago the same message started appearing. I'm on a Self-hosted Starter plan and have never changed licenses in the middle :confused: