Hi, we are using Retool Cloud and experiencing an issue with MS SQL queries that used to work fine. Since today, all longer-running queries fail with the following error after exactly 20 seconds: statusCode: 504 error: "Gateway Time-out" message: "Request failed to complete" data: null Eve…

Thanks for flagging this issue! We recently identified and reverted the breaking change, so your queries should no longer timeout after just 20 seconds. :+1: Let us know if you're able to confirm this or if you notice any additional issues!

Gateway Timeout (504) – MS SQL queries time out after 20 seconds (Retool Cloud)

💬 Queries and Resources

s_p April 4, 2025, 6:12pm 4

It looks like the Retool team responded to this one:

Topic		Replies	Views
My big query resource queries timeout after 20 seconds 💬 Queries and Resources	5	111	May 5, 2025
Query timeout with 504 error after 60 seconds 💬 Self Hosted Retool	3	2995	August 2, 2023
Increasing timeout for firebase query disabled 💬 Queries and Resources bug	6	71	May 8, 2025
Bigquery Connection Timeout 💬 App Building	9	1995	January 13, 2025
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Gateway Timeout (504) – MS SQL queries time out after 20 seconds (Retool Cloud)

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