Custom fonts stopped working

[casey_hemingway]

For a couple of months, my public app has been running fine. Recently I've noticed on some user's browsers (so far both Chrome and Safari) that some of the custom fonts are reverting back to the browser default.

Theme settings (this is the default theme for all apps):

Example screenshot of what user sees:

Any ideas how to fix this?

[mckenna]

Hi @casey_hemingway! Do you have a link to the app that stopped working?

There are a few things I'd like to check:

• For the text that no longer appears with the font, what is the computed "font-family" style when you open up dev tools?
• If you control + F in the Elements tab of dev tools there should be a style tag with contents @import url('<your font URL>'). Is that in the document or missing?
• Do you know roughly when this started happening?

[mckenna]

I'm also curious if the issue persists in both Editor mode and in the public app link, or if it's an issue only when viewing the public link