Bussiness plan renew

Current plan level : Business
Monthly

Question / Description: after renewing plan all permission groups dissapeared, but when i tryied to create a new group with name that was before - error : group name already exist

1 Like

Hi @nekitdar, could you attach a new screenshot? We may have accidentally taken a screenshot of the screenshot. It's hard to see the error.

What is the name of the Group we are trying to create?

i reached support team by email and they recover my groups and users. now its good, but i see another issue with super slow or timeout of all queries in all apps

There could be many reasons for this. On what type of Resources are we experiencing it?

Here are some helpful docs: