Ai Assist prompt window frozen on summarizing thread

  1. My goal: to regain the use of the app builder
  2. Issue: Prompt window is frozen on “Summarizing Thread”
  3. Steps I've taken to troubleshoot: Clear browser history, logout, login
  4. Additional info: Screenshot

After running a prompt in the AI Assist the prompt window is. frozen on “Summarizing Thread”. This renders editing inoperable.

Any Ideas?

Thanks.

1 Like

Hey @brettah! Welcome to the Community! :waving_hand:

Thanks for the screenshot! What's happening here is the AI Assist context window is getting too large to process, and when it tries to summarize the thread to make room, it can get stuck in that frozen state.

A couple of things to try to get you unblocked:

  1. Start a new Assist thread: start a fresh conversation
  2. Hard refresh after that

That should do the trick! If it keeps coming back, it's likely your app has grown pretty large, breaking it into smaller apps tends to help keep Assist running smoothly long-term.

I've gone ahead and added your +1 to our internal ticket for adding a clearer error message here so it doesn't just silently freeze, appreciate the report! :folded_hands:

Let me know if the steps above help you get unblocked!